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Our client, NoteMachine, is one of Europe's leading providers of ATMs - or cash machines, to you and me.

 The high levels of service they provide were well known in the industry, but the eye-watering amounts of money that could be made from having a NoteMachine ATM on your premises wasn't being clearly communicated to their prospect list.

So we developed a strategic customer journey for them, starting with hard-hitting, benefit-led Direct Mail through to a whole range of warm and positive relationship building experiences.

The investment is already paying off, with new - and more engaged - customers signing up and staying put.

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